Medical Office Administration

Program Description

Craven’s Medical Office Administration curriculum prepares individuals for employment in medical and other healthcare related offices. Emphasis is placed on developing office skills and knowledge of medical terms.

Medical Office Administration students may earn associate in applied science degrees in two core areas (General Office and Medical Billing and Coding). Depending on the specialty path selected, coursework includes medical terminology; information systems; office management; medical coding; billing and insurance; legal and ethical issues; and formatting and word processing. Students will learn to provide office support to medical facilities including records management, medical report production, patient interface, insurance and billing responsibilities, telephone interaction, and confidentiality

The curriculum includes study in written communications, psychology, and humanities/fine arts.

Admission Criteria

Admission to this program requires that students be high school graduates or have a recognized equivalency.

Program Learning Outcomes

Graduates of this program will be able to:

• Demonstrate ethical behavior and interpersonal skills needed to function in a diverse medical office environment.
• Produce and organize a variety of business and medical documents following current healthcare standards.
• Demonstrate competency in the use of medical-specific software.
• Produce accurate documentation for outpatient medical diagnoses and procedures.

Career Opportunities

Employment opportunities include:

• medical offices
• dental offices
• hospitals
• insurance companies
• laboratories
• medical supply companies
• other healthcare related organizations.

Contact Information

MOA Program Director
252-638-1367

Health Programs Admission & Advising Coordinator
(252) 639-2025
healthcare@cravencc.edu